Objective

To obtain a position within a clinic as a massage therapist

Skills & Abilities

• Outstanding knowledge of the following massage techniques:
  Swedish, Deep Tissue, and Sports

• Proficiency in S.O.A.P. charting and documentation

• Understanding of human anatomy and physiology of the body

• Clinical experience in a massage setting and at sporting events

• Excellent interpersonal and communication skills

• Professional approach towards the job

Experience

Customer Service Representative | Massage Envy | Waxhaw, NC | 2015-Present

• Serve customers quickly and efficiently in a fast-paced environment.

• Schedule appointments and match clients with an appropriate therapist

• Sell gift cards, memberships, enhanced therapies, and monthly promotional events

• Operate multi-line phone and Millienium software

Office manager / Accountant | Wood Designs | Monroe, NC | 2012-2015

• Manage a small office staff of ten employees in a multi-million dollar manufacturing company

• Train all new order entry employees

• Process A/R, A/P, and bank reconciliations,  complete and submit payroll weekly, create invoices, keep inventory of office supplies, and customer service via telephone and email

• Operate multi-line telephone, 10 key calculator, Microsoft Word and Excel, and Sage MAS 90

Secretary | Gerald Helms Concrete Finishing | Monroe, NC | 2004-2012

• Provide customer service via telephone

• Schedule appointments for estimates

• Distribute correspondence

Education

SPCC | Therapeutic Massage | Diploma | 2016

• 688-hour accredited professional massage licensing program (accredited through the Southern Association of Colleges and Schools)

• Clinical Experience: 164 hours

SPCC | Medical Office Administration | Associates Degree | 2010

• Clinical Experience: Three months at a CHS family practitioner office

Certifications

• American Heart Association – CPR | 2015

Memberships

• Therapeutic Massage Club | 2015-2016

Awards

• Brownette Sullivan McLeod Scholarship | 2016

• Susan Margaret Home Scholarship | 2015

• President’s List | 2016

Volunteering

• Survivor’s Day Hand Massages | 2015

• Health and Wellness Expo Chair Massages | 2015

References available upon request